Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Thursday, June 30, 2011

The Story Of Citizen-Applicant

A fractured reality.

Citizen-Applicant had business with Government Bureau.

At Government Bureau's office, Citizen-Applicant met Certified-Bureau-Official.

Citizen-Applicant's question was simple. It was general.

Citizen-Applicant sat, then asked.

No.

Citizen-Applicant was instructed to fill out the form. First.

Form?

Name, address, age, date of birth, Government Bureau Identification Number (GBIN), street address, city, state, zip code. Mother's maiden name.

Said Certified-Bureau-Official.

Only a simple, general question applying to any Citizen-Applicant.

Not requiring any personal information.

So how about it?

What if I just ask?

Said Citizen-Applicant.

No. The form. Fill it, Certified-Bureau-Official said. The form must be filled. We have rules. Fill it. The Form. With a Capital. F.

Overruled by Certified-Bureau-Official again and again, Citizen-Applicant complied. Smeared marks onto a plastic card with a thick black marker.

Completion?

No.

Certified-Bureau-Official said Citizen-Applicant's mother was unknown and asked if Citizen-Applicant had been adopted.

No, not even once.

Certified-Bureau-Official was unhappy. Certified-Bureau-Official asked for an updated address.

Address hasn't changed. In 15 years. Said Citizen-Applicant. And not adopted.

Certified-Bureau-Official requested proof.

Citizen-Applicant, bold, asked the question. Anyway.

It was only a simple one. A simple question.

Proof? No proof, said Citizen-Applicant, and I only have a general question.

Ah, simple then, said Certified-Bureau-Official. Come back next month. Come back next month, and we'll give you Letter-A.

But I have Letter-A, said Citizen-Applicant, and I need Letter-B, can I get it now or do I need to wait until my eligibility is no longer a promise but a reality, a fact? What then?

Then?

Yes, said Certified-Bureau-Official. Starting next month, for no particular reason, come again, here, and you can receive Letter-A. If you ask.

I have Letter-A.

I need Letter-B.

Said Citizen-Applicant.

I do not understand said Certified-Bureau-Official. I cannot give you Letter-A until next month.

I have Letter-A.

I need Letter-B.

Said Citizen-Applicant.

Certified-Bureau-Official then assumed a possible martial-arts posture resembling Terrifying Sleeping Dragon. And ceased moving for a bit.

Citizen-Applicant, aware of nearby uniformed guard, did not try crawling.

Under the glass partition.

To strangle.

Certified-Bureau-Official.

For amusement.

Come along then, month after next, when your eligibility is no longer a promise but becomes a monthly fact.

Then we will give you Letter-B, said Senior-Certified-Bureau-Official strolling up to window.

Miraculously.

Letter-B? Said Citizen-Applicant.

You will give Letter-B? To me?

Yes, said Senior-Certified-Bureau-Official.

Letter-B. It will be so. Month after next.

That is what I believed all along, thought Citizen-Applicant, in his car, already blocks away.

It was only a simple question after all.


Coda: So many web sites are like this. How about yours?

More: 8 Ways to Piss Off Your Website Visitors


From: buznutt.

Saturday, April 24, 2010

I Propose To Eat Your Brain

Excellent Letter From Mr William Patricks For the benefit of our both Family.

From Mr Williams Patricks,

Director Incharge of Dept Recovery Department In Bank Of Africa (b.o.a) Ouagadougou Burkina Faso.

West Africa.

Dear Partner,

This is an Excellent Letter from Mr Williams Patricks the chief auditor incharge of debt recovery department section in bank of africa (B.O.A). ouagadougou burkina faso west africa.

My dear partner in advance,I presumed that all is well with you and your family,

Please let this do not be a surprise proposal to you because i got your contact information from the international directory in few weeks ago before i decided to contact you on this magnitude and lucrative transaction for our future survival in life.Moreover, I have laid all the solemn trust in you before i decided to disclose this successful & confidential Project to you.

I am Mr Williams Patricks the chief auditor incharge of debt recovery department section in foreign remittance department in our bank and i have had the intent to contact you over this financial project worth the sum of thirty one million, united states dollars ($31,000,000.00 ) for our success.

This is an abandoned sum that belongs to one of our bank foreign customers who died along with his entire family through plane crash disaster since few years ago.Meanwhile i was very fortune to came across the deceased file when i was arranging the old and abandoned customers files in other to sign and submit to the entire bank management for an official re-documentations after the audit meeting 2009.

Please be informed clearly that it was stated in our banking rules and regulations which was signed lawfully that if such fund remains unclaimed till the period of 8 years started from the date when the beneficiary died, the money will be transferred into the treasury as an unclaimed fund.

As an honour and advantage bestowed to our foreign customers base on the rules guideing our bank, it was stated obviously that if you are not a burkina faso citizen, You have the absolute authority to claim the fund hence you are a foreigner despite your differences from the country of origin of the deceased.So the request of you as a foreigner is necessary to apply for the claim and transfer of the fund smoothly into your reliable bank account as the next of kin or extended relative to the deceased.

On the transfer of this fund into your account, { 35% } will be your share in respect of the account provision and your assistance rendered during the transfer of the fund into your bank account and 45% will be my share being the codinator of the Project. and10%will be for the expencies that will occure during the Project.while 10 % will be shared to the respectable organisations centers such as charity organisation, motherless babies homes, and helpless disabled people in the world.

If you are really sure of your trustworthy, accountability and confidentiality on this Project, contact me and agree that you will not change your mind to cheat or disappoint me when the fund have getting into your account.

Besides you should not entertain any fear because i am sure of the success as an insider in the bank ok.Please reply through my private Email adress below williamspatricks@[redacted].com with the assurance, include your private telephone and fax numbers necessary to facilitate an easy communications in this transaction as soon as you reply so that i will let you know the next step to follow in order to finalize this Project immediately.I expect your urgent communications.

Yours sincerely MR WILLIAMS.

[Maybe you got one of these too. If not, enjoy mine.]

.

Wednesday, April 23, 2008

Dreaming Of Socks

This is going to sound strange, but pay attention. There are lessons here.

A few days back I discovered a new web site. Well whoop-de-do, you say. Who hasn’t? At least one a day. Or more. True. One point to you, but who’s keeping score? That wasn’t the main idea anyway, just the intro.

Here’s the deal. This site has a lot going for it, a lot of things everyone can learn from, and it’s worth investigating, especially so if you are a woman or know one. (How universal is that?) So if you want to stop reading here and do your own looking and thinking, go right now to Sock Dreams. Whether or not you come back is your decision, as they all are.

Here’s what I see that makes an impression on me.

First, the site is distinct, unusual. In a good way. You won’t accidentally mistake this site for another, although its basic structure is pretty average. There is a big banner at the top with a navigation bar just under it. Main content is placed vertically along the left side. On the right is access to the shopping cart, to a search option, and a menu listing more specific product categories.

There is nothing unusual about this, but the graphic designer made it look special. The colors on the navigation bar don’t quite “match” in a way we’ve all gotten used to. They aren’t all the same, or shades of one color marching in a steady procession from one end to the other but they work together to make a person curious about where they lead.

The type flows. The home page is full of curves, inviting. There is white space. No crowding. What you see first is “Welcome Sock Lovers & Dreamers!”, and then some clues about what kind of place you have found: “Female owned & operated in Portland Oregon since 2000. We’re not your usual sock shoppe, nor do we intend to be.”

There is a large logo under the introductory text. For me this is a little too big and a little too flashy, but it is distinct, and helps establish the site as a non-corporate sort of place.

Overall the site works, and well. It is quirky, unusual, unique even. And that is good. The site is colorful and well organized. There is a good use of Flash, normally the bane of web sites. Usually Flash is applied with a shovel by inexperienced designers gone amok, eager to show cleverness and ignorant of business needs, but here, in one small pane on the home page, it works, simply and unobtrusively. This one little view displays a few rotating product shots without either locking up the whole site or driving visitors away, screaming.

So right up front this site establishes what it is about and what you can expect. It looks simple but isn’t. There nooks and hidey-holes, surprise turns, several ways of getting to products and information about the products. Come in through the main menu and peruse general products. Then click on an image somewhere and pop up inside a whole line of similar products, or a line of products from one manufacturer, or somewhere else again. It’s all good.

Exploring here is like being in a funhouse, a friendly one. You don’t care about getting lost or being abandoned at some dead end, and you aren’t. This is rare.

Images, images everywhere. Though I can’t find it now, I believe I saw a statement that the owner, Niqkita, does most of the photography. Whoever does it, it is stunning. These are not standard catalog shots. They are not socks pinned to the wall. Each image is unique. Each one is interesting. The models and sets vary. Many are outdoors. Each color of a sock has its own image, with the model in a fresh pose. Nothing stale here at all.

I know exactly how a guy sees the product shots, and I can understand why the name of this business was once “Fetishize Me”. I can almost guess how women see them. Almost. It must be fun. But not kinky. This isn’t a sex shop, but more like a playground. Or a party.

There is a lot for young spicy women, but also for every other woman, and for every girl you can imagine. That is made clear. The owners and staff are obsessed with socks and things (anklets, arm warmers, foot care products, footie socks, garter belts, gloves, half socks, knee highs, leg warmers, leggings, midcalves, over the knee, petticoats, scarves, sock garters, t-shirts, thigh highs, toe socks, washing supplies, wrist bands...and more).

The “About” page is personable and interesting. It is clear. It is easy to read. It was not written by a software program, a lawyer, or a corporate drone. The story begins with “Years ago there was a girl whose feet were always cold”, and goes on from there to tell the story of the business and the sock faeries who work there. You end up dead certain that you will be dealing with real people.

Want to know about shipping and payment policies? Just go to the pages that deal with them. There is no need to enter into a transaction just to get to the buried shipping options page, only to find that they can’t deliver to you anyway. Many, many other sites get this wrong. Many of those sites belong to large businesses, and they all deserve to close.

Not Sock Dreams, which also has a simple and interesting FAQ page, with photos, and easy links to more information. Again, it’s all up front, well written, sprightly, and easy to get to.

One feature I stumbled on, one that isn’t openly linked to, is a weblog (the “Sock Journal”). This illustrates two more good aspects of this site. First, it is focused. The blog does not have long rambling stories about vacations, or recipes, or politics, or relatives. It’s about socks, and illustrated. Every post leads back to the store somehow, but with a soft sell. It is all lighthearted and full of photos. Once again, the quality of the photos is fantastic and they help breathe more life into the products.

Second, there is an ongoing dialog between the owner and her customers. They share their experiences and their exuberance for socks. Sounds silly, but the customers go nuts for it. They love socks and the shop. The owner loves socks and loves helping her customers. And it keeps the store thriving.

The overall approach of this site is humble and playful. It represents a business but one with heart. Each part of the site is focused. The owner makes it clear that she does not and will not carry every product, and gives her reasons. You understand. It’s about socks and she wants to keep it that way. And you end up agreeing.

References:

Sock Dreams
Sock Journal


Wednesday, March 12, 2008

Wirting. Harder then I thouhgt.

Once upon a time I thought it might be nice to write a book.

In fact I thought it would be a lot more than nice. A career, maybe. An ongoing quest. A mission. A calling. Maybe it is. And maybe it is for me. Sometimes ya gotta do what ya gotta do, all else be damned.

After all, I'm the guy who quit his last job after coming to the realization that he'd rather die than keep working there. So far that's been working out for me. Ain't dead, ain't working there.

Haven't been earning any money legally, but three things are amazing: how much I put away when I was working, how little I need to live, and how much a rising stock market can make up for me being flaky and just walking out of a job that paid a lot more than I needed.

Everyone should be so lucky. And so frugal. Or not. It takes a toll. Even I wake up in the middle of the night and say (out loud, to myself) "Man, you are one weird dude, dude."

So who isn't?

Something I realized a long time ago. Everyone is crazy. Twitchy, jumpy, hopping up and down, bug-eyed mouth-foaming wild-eyed, perversely crazy. It just depends on what you like, personally speaking.

Just cuz you like it don't mean it's right. It means you feel OK with it going off in your pocket. That and not a whisker more. That and nothing else. That is how everyone is. They may be better or worse than you in some subjective or objective sense or some other sense, but it don't make no never mind. Basically we all run on the same rails. Period.

So where was I then? Writing, yes I was.

I wrote a book. A pretty good one, for a faker. I put things together and the words didn't fight except where I wanted them to, and looked pretty in the other places, and the book she was a good one. Not great literature, not scary, not something that would knock you right flat on your whodunit under any circumstances, but it was good, and still is.

Modern publishing made it possible. Because I knew I had a way to make it available, even if no one ever bought it. I could do this without spending a year writing and six months editing and three months making photographs and one month designing the cover and then still have to spend $10,000 at a vanity press because no publisher would touch it with any number of 10-foot poles taped together, even if allowed to wear a gas mask and rubber gloves.

I did it.

And then I had to format it and upload it to Lulu.com.

Now the next part is not going to be any more interesting than what you've just read. I'm not going to uncover any seamy creepy stories of hair pulling and corporate malfeasance. Nothing interesting happened at all, in fact, and there is no plot to what I will next write, so be warned.

But it was still ugly.

Luckily I have OpenOffice. I mostly don't have any complaint, except that there is so much there, and so little documentation. I know I could do more with it, it I could figure out how, but slowly, I can, mostly (though the table of contents and indexing features are still mostly opaque).

OpenOffice is actually a joy, compared to Microsoft Office. One of the neatest things is that you can export a document as an Adobe Acrobat (PDF) document. This is so cool. Just do it, and it happens, and it works.

That was the big half. The little half, the part that took 90% of my time for weeks on end, was laying in my text and getting it formatted right. I started out a little wrong and had to keep correcting things I thought I'd already done. Yeah, OK, the learning curve thing, and I kept bending it in ways it didn't want to be bent. I should have learned first how to make styles and a template, and then laid things into that, and the whole process would have gone so much easier.

But of course I didn't, and maybe no one does, so it went on nearly forever, over and over and over again.

This was the hard part, really. For every day I spent formatting my book I probably lost two or three days of writing time. Days I could have used to start on the next book, or to market the first one. I'm a slow learner.

But eventually that got done. Eventually.

Then later I decided I maybe really should buy a distribution plan so that outfits like Amazon could list my book and maybe the first book would then (slowly) generate some (moderate) buzz and I could materialize on the world's radar (a bit at at time).

Except that for some reason OpenOffice isn't good enough to generate PDF files for this. You have to produce them from Adobe Acrobat, which costs something just shy of $1000. And accepts only Microsoft Word documents, not OpenOffice documents. Lucky me.

But Lulu.com accepts Microsoft Word documents, and will generate PDFs on their end, and OpenOffice can output Microsoft Word documents, so I'm OK, right? Yeah, right, as they say.

Several more months of work.

First, I had to learn Google Sketchup, which is a great little program. I wanted to enhance some of the illustrations while I was at it, and Sketchup's 3-D images were great. But this took a while.

So OK, done.

Next, getting OpenOffice to properly output Microsoft Word documents which it does pretty well, but there are limitations. Two areas specifically, images and web links.

I didn't want to embed any links in the text, but I do have some that I wish to display as text. Hard. Very hard. OpenOffice wants to make them blue, with underlines, if exporting as Microsoft Word documents. Pure hell to get this right. Finally gave up and then tried to get all of them blue and underlined, which was also pure hell undoing behind the scenes confusion inside the document. In the end it all sort of worked, sort of.

But images. Never did get that quite working. They do fine in OpenOffice but not in Microsoft Word documents. For some reason the latter format encourages image to move around inside the document pretty much willy nilly. Captions, too.

I eventually learned that you can put a border on all four sides of an image (no just on one, two, three or all four sides as with pure OpenOffice), and then lock the image in place and then click on the "caption" option which will link the caption to the document, sort of generating a box something like a siamese twin of the image into which you can put text for a caption, keeping them bound together.

And after weeks and weeks of screwing around I got that to work well enough.

Done, save for one last indignity.

And that was that since uploading, I would have to forgo any exotic typefaces that I have installed, and instead use the generic few that Lulu.com has. Which means that I had to drop all my chapter titles and story titles and subheadings and drop caps in Pupcat and use plain old mush, which made the book visually boring.

All this, and Lulu.com was able to print my book just fine the old way, when I generated the PDF from OpenOffice and uploaded that. But there seems to be some secret arcane witchcraft involved when they make the book available to everyone that they say prevents doing just this very same thing. So they say you have to do the other thing, which is where I lost weeks and weeks of my life.

Dang.

But I got it done.

Had to upload the nine meg document about a dozen times because it just wouldn't format correctly when converted to PDF. That, and then download a 22meg PDF to view it. Around in circles, tail, chasing the.

So finally, done. And then I began playing with Scribus, the desktop publishing program, which looks really good but is about halfway there. Will be magnificent when they get it complete. Pretty solid now, but you have to push hard to make it go. Supposedly it is one of the very best in the world at outputting PDF documents.

I used it on my second book, which is an excerpt of the first, just the few technical chapters at the end. Anyway, it allows me to use Pupcat and solidly place images and precisely align text, and it all stays just where I put it though I have to manually format each and every single paragraph and heading and caption, and that is maddening and maddening and error prone. And it doesn't do automatic hyphenation. If you turn on hyphenation it will ask you three or four questions about each word as it lays them in, and you can't see even a whole line while it's doing this, so hyphenation is almost useless. Or unimaginably error-prone if you decide to continue because it will make you crosseyed and then make you howl.

Yeeg.

The story of my life. But at least I finished the second book. It is 83 pages compared to the original book which is 320 pages (after I removed a lot of nice white space -- originally 372 pages).

Then I found a couple of errors in the main book, which I had spent weeks formatting just to make it ugly and acceptable to Microsoft Word format.

So now I don't know what I'm going to do.

I want to get back to writing, but I still have an unformatted book. It would be a huge amount of work to reformat it using Scribus and I don't know if that would ultimately work or not (who knows who these prickly unforgiving printers are anyway). So I may eventually reformat in Scribus and if that doesn't work, drop back to what I have now in Word format (after correcting the typos).

And then again I wonder if I just shouldn't stay with what I have, use OpenOffice, generate PDFs the easy way, sell exclusively through Lulu.com, and put my real effort into marketing.

I keep trying to figure out what I would do if I was smart, and that ain't easy.

References:
Dave's Guides
OpenOffice
Scribus
Sketchup